Casa Madrona Hotel & Spa

Amazing service! I got a room with a balcony and view. Front desk staff were super professional, kind, and accommodating. They all looked so sharp, too! The ambience is great! Super clean and staff are so friendly. It's a bit of a challenge to find your room at first, but it's part of the fun! 10/10 would recommend to those who don't mind taking a small dent to their wallet

This hotel is beautiful. We were treated by the most friendly staff. First the gentleman out front was full of smiles and warm greetings(wish I had caught his name), but on duty 2/18 and 2/19 earlier in the day. Then Deverrick (sorry if it's misspelled) also full of smiles and genuine, warm friendliness. I'd come back just for the staff, but the hotel was also very very nice. Huge room with a four poster bed and huge flat screen tv. We had a balcony to sit and watch the rain. Such a pretty view to wake up to also. Great in room coffee, huge luxurious bathtub. We just loved it. Also, there wow steam room in the women's and men's locker rooms that I wish I had prepared for. Can't recommend this hotel enough! Thank you for an impeccable stay.

We had such a lovely experience at Casa Madrona. We discovered this hotel from Passport Heavy's Youtube channel & wanted to check it out. My fiancé treated me to Napa for my birthday & we stayed here for two nights. The location is pretty central in Sausalito. There are tons of restaurants in walking distance from the property. It is a little difficult to find the parking lot. However, the front desk provides maps to help you navigate. We were on the top floor so we actually had to walk all of our luggage up the stairs.

The hotel is very unique and has some hidden seating areas with fountains for you to relax outside. The room was spacious and provided us with a view of the marina. The water pressure in the shower was perfect. They also provided us with a complimentary bottle of bubbles. Casa Madrona is also about an hour from Napa Valley which was extremely convenient for our wine tasting & dinner reservations. I would definitely recommend this property!

We adore Casa Madrona. Beautiful views, peaceful, and in the heart of Sausalito. All different styles of rooms, which makes it an adventure every time!

We always have a lovely time during our stay at Casa Madrona!
This time, we came back with my baby girl and we had the best time and the staff was absolutely one of the best parts of the stay!

Confusing check in. Difficult getting Wi-Fi code. Construction at 9am outside our door. Noisy!
Beautiful view great location.

I booked this hotel in hopes of getting a little R&R after a long week. When we walked in we weren't greeted with any warmth at all, in fact it felt like we were a bit of an imposition to the front desk team. I booked a room with the impression our room might have some view, or there was a public space to enjoy the view, but neither were correct. Unless you book a balcony you will not have a bay view. Also the beautiful pictures of a view with a fire pit? Off limits unless you book their event space. Good to know. Also good to know was the fact I had to drag my heavy suitcase up a few flights of stairs to get to my room.

The room itself was nice, the bed was very comfortable. The shower never had hot water, even after asking for assistance. We were also provided one towel for a room with a king bed.

Overall, the stay was ok, but I feel that they lean in on the nice parts of the hotel with views which isn't representative of what is available. Maybe the advertising could be clearer? They did provide water and snacks in the room which was a nice touch, but for the price, and the resort fee (for what?), I'm not sure the product justified the cost.

While they did a good job to enhance the hotel and the rooms to transform from motel to hotel, I was extremely disappointed by the loud AC I had to turn off at night and overheat because of this, and loud weird sounding fridge that would turn on and off randomly. The bed is not comfortable either.

Lastly, the reason why I even went out of my way to write this review is because they need to train staff - WHY are you knocking on my door for housekeeping 5+ times from 8am until checkout when checkout is at 11am? I have been woken up multiple times and door has even opened to come into my room (but they saw my bag and closed the door). Turning over and cleaning your rooms before the time you even need to is more important than guest comfort and sleeping, which is the purpose of actually paying for this room?

Just tried The Spa at Casa Madrona today for the first time. Loved it. Kyle was fantastic, the room was clean, the vibe was great, the outdoor zen area was super nice, and the facilities were nice and clean inside. I will be back! Free parking too!

Great location in Sausalito with friendly and helpful staff.
Unfortunately we stayed in one of the cottages at the top of the hill which is about 8 flights of stairs above the main building, it's about five flights of stairs above the upper parking lot that you have to go down a super steep driveway to get to. I would recommend staying on the top floor in the main building facing the street
My wife and I got a great massage there , unfortunately I did not realize you are not supposed to exercise after a massage and I had to climb eight flights of stairs to get to our cottage, My calves are still killing me. At a hotel should know better and provide a shuttle after a massage.
Thank you, Tony