Harbor-UCLA Medical Center

Excellent cusotmer service skills by RN Miguel Garcia while visiting my little cousin yesterday. God Bless You RN Miguel Garcia, Really appreciated the support you gave to my little cousin and to my family while my cosuin was in the ER department

Ricky K Benjamin

Giving my review as a volunteer here.
Every member that works here including security guards really want to serve the community and understand the high need of the south bay . Sometimes people are tired and are a bit burned out, but at their core every one wants to serve the most vulnerable in our community.

I especially love the volunteer team . It's my new little family. Volunteer members encourage each other and it really does feel like a positive warm environment. I look forward to my volunteer shifts as it gives me the chance to make a small positive impact in someway and the community that I grew up .

Today was my first day, and I literally had a doctor, thank me for volunteering, which was wild and unexpected . It surely was more of an honor just to be able to help out.

This week was also patient access week which meant there was a fair to help educate every staff member about the services patients can access to help minimize barriers to healthcare . Super smart idea.

Sure the facilities aren't glamorous ( but they are working on that expect the new hospital to be complete by 2026 ) but again the most important thing is that the people that work here truly do care .

FRAUD! If you can go elsewhere please do. This place is a business and they've made sure to establish that. We usually get my mom's meds mailed since she no longer resides close to the hospital. Spoke to pharmacy they "claim" they mailed over a 3 month supply ( which was never received) mind you these are all diabetic and Bp meds. He proceeds to speak to his manager for me to remail them however stating that if they are lost in mail again the patient (my mom) will have to pay out of pocket costs to receive her medications even though he acknowledged the discrepancy/ mistake wasn't on the patients end. Essentially they are only worried about billing insurance for meds and after that it doesn't matter if pt receives their meds. They got their check period. Upset I say thankyou call back to speak to manager just to be hung up on 5 times and told to call back when they are less busy. It's clear they prioritize the calls calling for meds because again (MOnEY) . This hospital is a joke. It's dirty the quality of care is trash. Providence is more ethical I suggest you go there instead.

They will neglect you. Walked into urgent are at 1 pm filled out paper work Write down my symptom's and at the end for them to tell me they can go not see me for one symptom and are gonna schedule me for another day because they are fully booked. Mind you I been throwing up for 48 hours.

Work on your communication.

Yeah I gotta say this place sucks. Be prepared to wait a really long time. There isn't enough chairs to go around and you gotta wait a really long time to be seen. Honestly unless your shot or having a heart attack go somewhere else. Oh and there's always a bunch of homeless people in the lobby. I guess the only good thing here is the vending machines.

Due to an unforeseen emergency & geographical situation my grand daughter had to be taken to this hospital to await being transferred to her primary CHOC of Orange Hospital. Of course we've heard of the terrible reputation this hospital has but we were able to experience it first hand.

The Shitty attitudes by the night shift pediatric nurses was horrible. Just sitting around their work stations never once coming in to check on our grand daughter who happens to only be 8months old. When asked about simple house keeping request they just seemed bothered. We literally checked into the hospital at 3:00pm and it's now 2:30am and still no transport ambulance or staff have been dispatched. Was given a 6:00am transport eta!

My grand daughter was finally taken to CHOC only after learning we had reached out to her surgeon and informed her that no test were done and no doctor had even spoken with us. Horrible experience with this pediatric unit.

This is the price of being an active duty military member stationed in fucked LA County.

Rudest front security with power trip ! You don't have to treat anyone like that especially when you going to visit a loved one

This ER is H O R R I B L E!!! I
rather die than go to this ER. 15hr wait?!!! What you only have one doctor?? They just give you pain meds and meds and meds to keep you calm so they can collect more money and more money and more money. Horrible!

I fucking hate everything about this place. Poor people get the shittiest Healthcare services. Let's start with the parking. There is none. You have to get there an hour earlier before your appointment just to find a spot. Avoid this facility at all costs.

Terrible service, 16 hour wait time in the ER, staff at the emergency patient information aren't of any help. Waiting area is unhygienic, words cannot describe how terrible this place is. Care and clean quality does not exist in this hospital. 16 HOUR WAITING TIME AND STILL HAVE NOT BEEN SEEN BY A DR just RN's